Shipping Policy

Overview
Lala Boudette is a Canada-based business specializing in hair products, including wigs, brushes, and mannequin heads. At this time, we ship exclusively within Canada.

Processing & Shipping Times

• Processing Time: 7–10 business days to prepare your order.

• Shipping Time: Once shipped, orders typically arrive within 5–10 business days.

• All orders are shipped through UPS.

• A tracking number will be sent to the email address provided once your order has been shipped.

Shipping Responsibility

• Lala Boudette is not responsible for packages after they have been shipped.

• If tracking shows a delivered package that you have not received, please contact UPS directly to investigate.

Returned Packages

If a package is returned due to an incorrect or undeliverable address, the customer is responsible for paying additional shipping fees. Please ensure all shipping information is accurate when placing your order.

Terms & Conditions

By completing a purchase on our website, you agree to the following terms:

• You have read and understood the product description for each item purchased.

• You acknowledge and accept our policies, including our no-refund policy.

• Once an order is placed, it cannot be changed or modified.

• All sales are final. No returns or exchanges are accepted.

• You may cancel your order within 24 hours of purchase for a full refund.

Customer Support

For questions or feedback, contact us at info@lalaboudette.com.

Your support means a great deal to our small business. Every purchase helps us continue providing quality products and a positive shopping experience.